How to claim warranty or request a repair?

For both warranty claims and requests for repairs, please follow the following process:

Products purchased at the Harlem Kitesurfing webshop:

• Create a support ticket and provide us with all the requested information
• Our support team will contact you within one business day to discuss how to proceed.

Products bought at one of our authorized Harlem Kitesurfing retailers or distributors:

Take your clean and dry gear into the store where you purchased from, along with your original purchase receipt. Your retailer will assess the product and arrange the next steps.