When will I receive my refund?

As soon as we have received your return in our logistics centre, we will send you a message to confirm. Within five days of receipt, your return will be processed and checked. If the product meets our return conditions, the refund will be initiated and you will be informed that it has. You will normally receive the purchase amount back within 14 days. Please note that depending on your payment method, it can take an additional 2-10 business days before the credit has been processed by your selected payment provider.